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Let Patients Book Appointments via WhatsApp

Automated booking, rescheduling, and cancellations — so your team doesn't have to answer every call or email.

HalloDoc Assistant

Online

👋 Hi! I'm your HalloDoc Assistant. Would you like to book an appointment with Dr. Miller?

Yes, I need an appointment for next week.

Great! Here are available slots next week:

Mon 10:30 AM
Tue 2:00 PM
Wed 11:00 AM
Thu 3:30 PM

The Problem with Traditional Booking

Medical practices spend hours each day handling appointment calls, emails, and managing various booking platforms.

Time Consumption

Your staff spends 2-3 hours daily on the phone managing appointments instead of focusing on patient care.

Expensive Software

Current booking solutions cost €200+ monthly and require patients to download yet another app or create accounts.

Missed Opportunities

Up to 30% of calls go unanswered during busy hours, resulting in lost appointments and dissatisfied patients.

Calendar Integration

WhatsApp

Reminders

Hello! Would you like to book, reschedule, or cancel an appointment?

I need to reschedule my appointment from tomorrow.

I can help with that. Here are available slots this week...

Meet Your WhatsApp Appointment Assistant

HalloDoc integrates directly with WhatsApp to automate your appointment management without requiring patients to download new apps.

  • Patients book, reschedule, or cancel appointments 24/7 via WhatsApp
  • Automatic synchronization with your existing calendar systems
  • Smart reminders and follow-ups to reduce no-shows by up to 40%
  • Keep your staff focused on patient care, not phone calls

How It Works

Simple 3-step setup gets your virtual appointment assistant running in less than a day.

1

Connect Your Calendar

We integrate with Google Calendar, Outlook, or your existing practice management software.

2

Customize Your Assistant

Define your appointment types, durations, available slots, and customized messages.

3

Share With Patients

Add the booking link to your website or share it directly with patients to start booking via WhatsApp.

Benefits That Matter

We've designed HalloDoc to solve real problems for medical practices.

No App Required

Uses WhatsApp—already on 90% of patients' phones

GDPR-Compliant

Fully compliant with European data protection regulations

Hosted in Germany

Highest standard of data security and privacy protection

24/7 Availability

Patients can book anytime, even outside office hours

Multilingual

Supports German, English, Turkish, and more languages

Reduces No-Shows

Automatic reminders 24 hours before appointments

Easy Integration

Works with your existing calendar and practice software

Full Support

Personalized onboarding and ongoing technical support

Limited Time Offer

Get 12 months free for the first 5 clinics in Ingolstadt!

  • No setup or hidden fees
  • Priority access to new features
  • Cancel anytime, no long-term commitment

Request Early Access

Frequently Asked Questions

Everything you need to know about our WhatsApp appointment assistant.

HalloDoc uses WhatsApp's official Business API to create a seamless booking experience. Patients chat with your appointment assistant just like they would message a friend. The bot handles the entire conversation flow, from asking what type of appointment they need to showing available slots and confirming bookings.

Yes! You can fully customize the chatbot's responses, available appointment types, durations, working hours, and more. We'll help you set up the system to match your clinic's specific workflow and communication style.

The system is designed to handle routine bookings automatically. For complex requests, the chatbot can recognize when human assistance is needed and will forward the conversation to your staff. You won't miss any important patient communications.

After your free year, plans start at €69/month for small practices. We offer tiered pricing based on the number of practitioners and appointment volume. You'll receive a reminder before your free period ends, with no obligation to continue.

Absolutely. We take data protection very seriously. All data is stored on secure servers in Germany, fully compliant with GDPR and medical data protection regulations. We use end-to-end encryption for all communications, and we never sell or share patient data with third parties.