Automated booking, rescheduling, and cancellations — so your team doesn't have to answer every call or email.
HalloDoc Assistant
Online
👋 Hi! I'm your HalloDoc Assistant. Would you like to book an appointment with Dr. Miller?
Yes, I need an appointment for next week.
Great! Here are available slots next week:
Medical practices spend hours each day handling appointment calls, emails, and managing various booking platforms.
Your staff spends 2-3 hours daily on the phone managing appointments instead of focusing on patient care.
Current booking solutions cost €200+ monthly and require patients to download yet another app or create accounts.
Up to 30% of calls go unanswered during busy hours, resulting in lost appointments and dissatisfied patients.
Calendar Integration
Reminders
Hello! Would you like to book, reschedule, or cancel an appointment?
I need to reschedule my appointment from tomorrow.
I can help with that. Here are available slots this week...
HalloDoc integrates directly with WhatsApp to automate your appointment management without requiring patients to download new apps.
Simple 3-step setup gets your virtual appointment assistant running in less than a day.
We integrate with Google Calendar, Outlook, or your existing practice management software.
Define your appointment types, durations, available slots, and customized messages.
Add the booking link to your website or share it directly with patients to start booking via WhatsApp.
We've designed HalloDoc to solve real problems for medical practices.
Uses WhatsApp—already on 90% of patients' phones
Fully compliant with European data protection regulations
Highest standard of data security and privacy protection
Patients can book anytime, even outside office hours
Supports German, English, Turkish, and more languages
Automatic reminders 24 hours before appointments
Works with your existing calendar and practice software
Personalized onboarding and ongoing technical support
Get 12 months free for the first 5 clinics in Ingolstadt!
Everything you need to know about our WhatsApp appointment assistant.
HalloDoc uses WhatsApp's official Business API to create a seamless booking experience. Patients chat with your appointment assistant just like they would message a friend. The bot handles the entire conversation flow, from asking what type of appointment they need to showing available slots and confirming bookings.
Yes! You can fully customize the chatbot's responses, available appointment types, durations, working hours, and more. We'll help you set up the system to match your clinic's specific workflow and communication style.
The system is designed to handle routine bookings automatically. For complex requests, the chatbot can recognize when human assistance is needed and will forward the conversation to your staff. You won't miss any important patient communications.
After your free year, plans start at €69/month for small practices. We offer tiered pricing based on the number of practitioners and appointment volume. You'll receive a reminder before your free period ends, with no obligation to continue.
Absolutely. We take data protection very seriously. All data is stored on secure servers in Germany, fully compliant with GDPR and medical data protection regulations. We use end-to-end encryption for all communications, and we never sell or share patient data with third parties.